QuickBooks error code 15215 is a payroll update related error that can also occur when some other program runs at the background conflicts with the QuickBooks software. Sometimes, the QuickBooks error 15215 also occurs when the firewall blocks or quarantines the QuickBooks files and when the program is not correctly installed properly. The problem can be easily fixed by restarting your computer or else you will need to take some specific measures. The first step involves logging in to your Windows computer and using QuickBooks with full administrator permissions. The next step includes restoring the advance settings (internet options) and using internet explorer as a default browser. If still, the problem doesn't resolve, you will need to restart your computer in selective startup mode and then re-configure the firewall settings to mark QuickBooks as a genuine program. Contacting the experts could be the last resort if nothing of the above tips worked well.
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Dec 17, 2020
What causes QuickBooks error code 15215 while performing the payroll update?
What causes QuickBooks error code 15215 while performing the payroll update?
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Solution 1: Run QB Desktop as an Administrator
1. First of all, you need to ensure that QuickBooks Desktop is closed.
2. Now, make a right-click on your Desktop icon and then choose “Run as administrator”.
3. Next, you should click on Yes when you get this message “Do you want to allow this program to make changes to your computer?”
Solution 2: Verify TLS 1.0 Settings
1. Firstly, you have to close QuickBooks and then open Internet Explorer.
2. Now, you should click on Tools and then select Internet Options.
3. After that, click on the Advanced tab.
4. Next, you must click on Advanced Settings and find Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2 options.
Reset Internet Explorer Settings
5. Check that Use TLS 1.0 box is tick marked.
6. Ensure that Use TLS 1.1 and Use TLS 1.2 are not marked.
7. Now, click Ok and close Internet Explorer.
8. Finally, Reboot your system and restart QuickBooks Desktop.
9. Also, check for updates if available.
Solution 3: Restart Windows in Selective Startup
The first step is to close your QB Desktop.
Now, you have to select Run and check for following versions:
Windows XP: Start > Run
Windows 7 and Vista: Navigate to Start > All Programs > Accessories > Run
Windows 8 and 10: Press Windows + R together.
After that, navigate top Run box and type msconfig, click Ok.
You will see the Configuration Utility window.
Now, choose Selective Startup and uncheck the Load Startup items check box.
Click on Save and then select Ok.
Next, you to restart your PC.
Then, open QB again and download the current tax table.
Open System Configuration Utility by following steps 1-4.
Next, you need to check the Normal Startup box and click Ok.
Finally, restart your system again.
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