ISO 20000:2018, a globally recognized standard for IT Service Management System. The standard deals with the IT-enabled service management process and gives guidance to plan, design, transition, deliver, and improve the quality of IT services. This ISO Information Technology Management System standard specifies requirements for an organization to establish, implement, maintain, and continually improve a service management system (SMS). Also, ISO 20000:2018 helps the organizations to build a strong relationship with the consumers, clients, and shareholders. Visit ISO 20000 Certification in UK
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